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What is mobbing? -

Mobbing is a form of workplace bullying. The aims of mobbing are simple: to force the target to comply with other workers, or to make life so difficult that they decide to quit.

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Targeting and isolation -

With mobbing, a target is identified and systemically isolated in a number of different ways. It's one of the most common forms of workplace harassment.

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Gossip and rumors -

Gossip and rumors are tools employed by mobbers. Usually, there is a leader who identifies the target and starts a smear campaign.

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Relational aggression -

This leader uses gossip to pit other employees against their target. By painting them in a negative light, coworkers begin to act with relational aggression towards them.

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Relational aggression -

Warning new starters to "steer clear" of the target, not extending invites to group lunches, ignoring them upon greeting, or making fun of the person are also considered mobbing techniques.

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Verbal aggression -

The target is addressed with sarcasm, falls victim to passive-aggressive insults, and/or is communicated with in hostile tones. Hurtful or malicious comments about their appearance or personality might also be made.

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Physical aggression -

Being pushed around, the destruction of property, hazing, and sexual harassment are examples of mobbing that make use of physical aggression.

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Other techniques -

Other techniques employed by mobbers include blaming without facts, constant criticism, lying, harassment, and adding roadblocks or unnecessary challenges to someone's work.

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Target profile -

Research shows targets are usually empathetic, highly-educated, resilient, competent at their job, and considered physically attractive. Women aged 32-55 and those belonging to a minority group are more likely to be victims.

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Target profile -

However, simply being considered "different" in some way can also inspire a mobbing campaign of humiliation and harassment from perpetrators. Mobbing occurs at all levels of the corporate ladder.

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Perpetrators -

Women are more likely to instigate mobbing against another woman, while men are more likely to mob other men. Mobbing is also more common in teams where there is a gender disparity.

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Perpetrators -

Bullies are often jealous types, who feel insecure in the presence of their target. The perpetrator could also have a personality disorder. While the root of the behavior isn't actually about the target, it's important to remember that no one deserves to be on the receiving end of mobbing.

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Stages of mobbing: 1. Disagreement -

There are clearly defined stages to mobbing behavior. In the first stage, there will be a disagreement between the aggressor and their target, whether real or perceived. The conflict will either be resolved, or mobbing will begin.

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2. Aggression -

The use of harmful jokes, shunning the individual, making hurtful comments about the target's lifestyle, or other forms of psychological assault will take place. The target will feel embarrassed, fearful, or isolated.

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3. Institutional power -

Next, the aggressor will attempt to involve senior management in their vendetta. They might spin a yarn of baseless or exaggerated claims about the target, or blame them for something.

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3. Institutional power -

Common terms the aggressor might use to describe the target might be that they're "not a team player," "just out for themselves," or "uncooperative."

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4. Recruitment -

At the next stage, the aggressor begins to bad mouth the target to others, to get them on their side. They will degrade their character by insinuating they are unstable, odd, overly sensitive, or saying they "can't take a joke."

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5. Expulsion -

At the final, expulsion point, the underhanded abuse takes its toll on the target. They might resign, or worse, tolerate the behavior, as much of it is hard to prove. They could develop anxiety, depression, or post-traumatic stress disorder (PTSD) if the psychological impact is not addressed.

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Effects of psychological abuse on the target -

The psychological effects of mobbing on the target can lead to lower productivity and morale, stifled motivation, a higher chance of making mistakes at work, and absenteeism.

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Physical effects on the target -

As well as the symptoms of depression and anxiety, the target will frequently experience physical manifestations of the stress induced by mobbing, including neck pain, stiffness and muscle pain, insomnia, chronic fatigue, and cardiovascular symptoms.

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The consequences of mobbing -

Mobbing creates a toxic atmosphere for all, not just the target. Pitting employees against each other for the mob lead's personal gain makes the workplace a hostile environment. 

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The consequences of mobbing -

Workplaces that turn a blind eye to mobbing have a high staff turnover. They lose money needlessly through litigation and extra costs spent on new staff training.

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Document all instances of abuse -

If you're on the receiving end of mobbing, make sure to write down and log the time, date, and details of instances as and when they occur. Even if the things you're able to record are small, it all counts. Keep this record at home, on your own personal devices or belongings only.

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Take legal action -

Examine your legal options. Most countries have anti-bullying laws in place. Consult an employment lawyer to explore the actions available to you, bringing your log of instances with you.

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Lean on your support network -

The emotional and mental toll of being targeted can weigh heavily, so it's more important than ever to lean on your support network. Reach out to trusted family and friends who care about you.

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Talk to a therapist -

Being targeted is psychologically stressful. Talking to a professional can help you to acknowledge your emotions and process them in a healthy way.

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Social media awareness -

More people are speaking out about their experiences with mobbing on social media platforms. Hearing about others' experiences can help you feel less alone in yours.

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Take the high road -

Remember, you ultimately have power over your own life. Staying calm, documenting the facts, and reminding yourself the behavior is not about you can help you take the high road. Rise above the mind games and pettiness of others.

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Ask yourself if it's really worth it -

Even if it's your dream job, is it worth your mental health? Bullies are bullies by nature, and even though it's not your fault, it might be better for your psychological safety to walk away.

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Ask yourself if it's really worth it -

Although it's not easy, it might be for the best to try to find a workplace where you can use your skills, talents, and abilities to positive effect, where they're appreciated and valued.

Sources: (Psych Central) (BetterHelp) (Factorial HR) (Case IQ)

See also: Top tips for diffusing workplace tension

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